Single passenger service system, INFORM GmbH and Etihad Airport Services Sign Contract for GroundStar Resource Management Solution

Increasing income levels of customers and low-cost aviation, tickets are becoming more affordable day by day for a broad base of the potential customer.

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The market challenges that Passenger Service System PSS poses is to develop a single homogeneous solution but at the same time, the need for airlines to de-commoditize their products is restraining the possibility. Scope of the Report The passenger service system market is segmented by software and services.

single passenger service system

The basic modules that the software offers are the reservation system, inventory management, and departure control system. With increasing passengers traveling by air and need for safety and hassle-free processes before, during and post journey are major contributing factors to increase in PSS in the airlines' industry.

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For instance, the single passenger service system air passenger traffic grew to 4. The world passenger traffic in terms of total scheduled revenue passenger-kilometers RPKs reached approximately 8.

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Asia-Pacific to Witness a Significant Growth Share in the Forecast Period India and China are major contributors to the aviation industry developments in the region owing to increasing per capita GDP and domestic air connectivity. Airport Authority of India expecting passenger traffic to rise to million in with subsequent investments in airport infrastructure approximately USD 15 billion in next 5 years indicates growing demand and supply in the aviation sector.

As of Mayfour of the carriers serving in India, including the defunct Jet Airways, have at least or more aircrafts.

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Also, India plans to construct new airports with an investment of close to USD 60 billion in the next years, to make air travel more affordable, according to Civil Aviation Minister. These factors augment the demand for passenger service system by airlines in this region.


Many airline companies have vertically integrated to develop in-house PSS. In May - Scandinavian Airlines renewed multi-year technology agreement with Amadeus. The Alta suite of solutions, including inventory, reservation, ticketing, and departure control systems allowing it to optimize several areas of the business including passenger services, revenue management, and payment.

Key Topics Covered:.

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